
When your property is hit by fire or flood, you need one accountable team to make it safe, restore it properly, and handle your claim properly. That's HUBB Group.
Most restoration jobs involve both fire and water — because water is how fires are fought. HUBB handles the full picture, in one project.
From kitchen flash-fires to whole-building blazes, fire damage is more than the visible burn. Smoke, soot and odour penetrate every porous surface — and untreated, they degrade structure and air quality for years.
Our fire restoration includes:
Whether it's a burst pipe, a backed-up drain or a weather event, water finds every crack. Without rapid, structured drying, you don't just lose carpets — you lose plaster, joists and floors to secondary damage like mould and rot.
Our flood restoration includes:
A fire or flood is stressful enough without becoming an expert in claims handling. Our team is trusted by the UK's major insurers and used to working alongside loss adjusters — so we handle the paperwork, the scope and the photos.
We work directly with loss adjusters and claims handlers across the UK. Instruct us once, and you'll get one project manager, one schedule of works, one photo pack and one final invoice.
A structured five-step process, project-managed end-to-end by HUBB Group.
24/7 attendance. Property made safe, secured and weatherproofed. Initial water extraction or fire damage isolation as required.
Full damage survey with photographic evidence. We produce a scope of works and cost schedule and engage directly with your insurer or loss adjuster.
Unsalvageable materials removed; structural drying with industrial dehumidifiers; smoke residue, soot and odour treatment as required.
Plastering, carpentry, decoration, flooring and joinery — the property is rebuilt to pre-loss condition by a trusted trades network we manage directly.
Final inspection with you and (where appropriate) the loss adjuster. A complete photo pack, final report and workmanship warranty are issued.
From the first phone call to final sign-off, a single named project manager owns the job — for you, your insurer and your loss adjuster.
High-capacity water extraction for major flood events.
Refrigerant & desiccant units sized for any property type.
Targeted air flow and HEPA filtration to accelerate drying and clean the air.
Industrial odour neutralisation for smoke, biological and chemical contamination.
Mapping moisture migration behind walls and ceilings during drying.
Continuous logging of temperature, humidity and moisture to evidence drying progress.
For an emergency, call us first — get the property safe and the damage stopped. We'll attend, make safe and then liaise directly with your insurer. If you'd prefer, your insurer can instruct us through their claims line; we work with all the major UK insurers.
Our 4-hour emergency response guarantee applies across Essex and the wider Southeast. Most properties are reached within 60–90 minutes for a make-safe visit.
It depends on the scale. A small kitchen flood can be fully reinstated in 2–3 weeks; a major fire can take several months. We'll give you a clear programme of works once the scope is agreed.
Yes. We produce the scope of works, photo evidence and cost schedule that insurers and loss adjusters need. We'll guide you through the process and liaise with your insurer or loss adjuster on your behalf.
In many cases, yes. We carry out content cleaning and restoration on items that are salvageable and produce an inventory of items that cannot be saved — both of which form part of your insurance claim.
Yes, when treated properly. Surface cleaning alone never eliminates smoke odour — soot particles penetrate porous materials. We use ozone and hydroxyl treatment along with HEPA scrubbing to neutralise odours at the molecular level.
Call 01206 615212 for an immediate response. Our restoration team covers Essex, Suffolk, Hertfordshire and the wider Southeast — 24 hours a day, 365 days a year.